We Feel like we have an absolute paradise. The trees really make it feel like we are somewhere tropical. Our house has become the place to hang out with our friends and family. Thanks for creating such an awesome product.
We just love our palm trees! They are my new obsession! We are the envy of the neighborhood! Thank you again for the awesome product and service.
Just wanted to thank you once again for all your help, professionalism and expertise! We love, love LOVE our Queen Palm trees…so does everyone who has seen them so far! Planning our 1st BBQ of the season next month and I’m sure they’ll be a big hit!
I enclosed a photo for you.
The palm tree looks better than advertised!! Shipping was excellent and quick, can't say enough about your service and product, will do business again, much appreciated on your service, especially over the phone!!
I received my palm tree yesterday. I live in Indiana and love anything tropical. I have tried may times to grow a palm tree and drag it in and out of the house according to the seasons. Never lasts long. They always die. I know this may sound silly but I have always wanted a palm tree at my pool. Well I broke down and purchased the 9' Queen Palm with 3 coconuts. I have to say I was a bit skeptical but this thing is beautiful! It looks so real! Worth every penny. Very well made and I cannot stress enough how lifelike this palm tree is. I may just buy another one....and another one....and another one. Thank you!
Very happy with the quality of the palm trees and coconuts. Easy to install. Transformed my pool area into a tropical getaway. Jack was most helpful and provided excellent customer service and communication. I had an easy and flawless experience shopping out of state. Thanks again Jack for all of your help and suggestions. Great business to shop from!
We are in the process of installing a pool and are wanting a Caribbean vibe. My attempt of growing a real 4ft windmill palm from Florida sadly failed but luckily, I found Tropical Expressions. As this company has been around for 33 years, I felt comfortable ordering from them and Jack (the owner) answered all my many, many questions without hesitation; even assisted with an issue at the border with providing a customs form immediately. When my 9’ queen palm arrived, I was pleasantly surprised that it was even better than expected even with real coconuts. This tree will give us instant gratification without waiting for years for a real one to grow and all the additional work to ensure it survives through Canadian winters. I recommend ordering from Tropical Expressions without hesitation; the Palm tree is beautiful, prices are fair and customer service outstanding.
Looking forward to sitting poolside on my deck chairs under my palm tree with a margarita.
I just wanted to thank you for the five beautiful palm trees I ordered this year. I truly couldn't be more pleased! Also, it was so generous and thoughtful of you to give me the two adorable tiki torches with my last order. What a wonderful surprise! Thank you! Your customer service, fast shipping and product quality are outstanding! The positive feedback I have received from family, friends, my pool contractor and prospective pool owners has been overwhelming. Expect more orders from Illinois as I have recommended your company highly. Thank you again, and I will be ordering from you again in the spring when I build my tiki bar.
The trees turned out lovely-we're very pleased. The queens are by the gazebo and the pool. Everyone loves the realistic look. The sago is in a separate area screening the pool pump.
I purchased a 9' Queen palm last year to put by the pool, what an awesome addition this was. Super easy to assemble and install. I just purchased an 11' Queen palm to add to my backyard setting, cannot wait for weather to warm up so that I can get this out. You cannot find a better person to deal with than Jack. Thank you very much for your great service.
Kansas City, MO
We received our beautiful two palm trees, and we couldn't be more happy with them. They are nicer than we could imagine. We put the spotlight on them and we just love sitting out and enjoying them at night. Thank you for the best service and so glad we picked the two 9' palms like you suggested.
Thanks for all the help, your awesome.
Merle and Diana
Just wanted to tell you again how much we and everyone who sees it, love our palm tree. It's just the look we wanted. While most people put theirs by their pool or hot tub, we wanted ours out in the yard, as if we lived in the Florida panhandle or somewhere where you see an occasional wild, naturally growing palm, that just happens to be in a given spot. Our looks like it has always been there, and people who see it think it's real, and ask "How is it that you come to have a palm tree?" We send people who ask to your website so maybe a friend will order from you too.
Randy & Roma
After hours of searching on the internet for artificial palm trees and failed purchases of inferior products I was extremely satisfied with the products provided by Tropical Expressions. The environment here in California's Mojave Desert presents a very harsh climate but the trees I purchased from Tropical Expressions have held up to these conditions remarkably. My first purchase was about 4 years ago (9' Queen & 7' Sago palm) and the trees look just as good today as originally purchased despite the extreme heat and high winds normally associated with this area. These trees are left up all year long even in the winter months (it does drop below freezing in the desert) and they have managed beautifully. This will make my second purchase from Tropical Expressions, and I highly recommend them to anyone who is looking for a quality product that is definitely going to last regardless of the environment you live in. I would like to also comment on the service of the company as well. Jack has been very pleasant to work with and his knowledge of his product very impressive and the shipping is fast.
Just an all-around great company and great product
Mojave Desert, California
These trees look great next to our pool! My wife and neighbors are impressed with how real they look. I'd also like to thank you for a great purchase experience. The trees arrived with two days of purchasing them and your responsiveness to my questions is truly appreciated. It's not often that I experience GREAT customer service. You should know that your is second to none.
We are so happy with the purchase... it finishes the backyard perfectly......It is more than we ever expected........looks very real and fits right in--now that we have realized it was the missing part of the yard!!!
Thanks again for your help......looking forward to our next one.
All the best
Mark and Amy
The new shower is awesome! People are loving it, in fact, several have wondered if it is real or mistakenly walked past it not realizing it's a shower! It functions beautifully, no issues to report. It gets used constantly, as I mentioned our beach serves nearly 80,000 people along each year. Some people have questioned whether we are being truthful about the coconuts being real. It's a great product, combined with excellent service.
LaPlaya Beach & Gold Resort
Thanks for the email and I'm anxious for the palms to arrive. If the palms look as great as I think they will, I will probably be ordering more next year. Based upon my Internet search, Tropical Expressions had the most realistic and impressive trees for the price. We plan on putting them around our pool area.
The team at Tropical Expressions delivers quality products at a fair price; their customer service is always prompt, reliable and friendly. In my dealings with them over the years they have always gone above and beyond to make sure that my deadlines are met. As a project manager it's refreshing to work with a first rate company like Tropical Expressions where customer satisfaction is their main goal.
I just wanted to take a moment to thank you for the great phone customer service. Barbara was a great help on my recent purchase on 6/29/13. Customers are quick to report bad service, but don't often report good service! Thanks very much for checking stock before I placed my order....especially since this was an expensive purchase for me. Barbara also took my payment info that day even though your store was "closed"...she also left a note on my palm tree choices so no one else would get them and made sure of quick shipment in time for the upcoming holiday weekend. She was very wonderful.
The palm trees look nice in our Midwest-Chicago backyard!
I would like to thank the entire Tropical Expressions staff for the highest levels of consistent professional service and quality products for so many years. At Camelback Mountain Waterpark we have been a longstanding customer for 18 years with 135 palms trees in place at our Waterpark. Sales and service have been top of the line for whatever our needs have been. The variety of palm tree products and accessories are real to life, provide functionality, and longevity for many years. Keep up the great work and continue exceeding all expectations. I am looking forward to the great business relationship well into the future.
Wayne L Franks Jr
Camelback Mountain Waterpark, PA
Thank you for the info Jack. I also want to say I have not had this great of an experience in ordering something on line. I usually have someone calling me after the ordering process and how its back ordered or not in stock. Your ambition for my palm trees was like I was dealing with my best friend. You have gone beyond what on-line is all about. I'd like to say I will be placing another order very soon. Thank you for the tips on putting them together....and keeping it safe. Have a great day.
Paradise Pub & Eatery